Intermediate

Certificate in Record Management

About This Course

Master professional records and information management systems that keep organizations running smoothly. Learn comprehensive filing systems, document control procedures, archiving best practices, and compliance with data protection regulations including GDPR. Understand records lifecycle management, retention schedules, digitization processes, and efficient retrieval systems. This course covers both physical and electronic records management, preparing you for roles in government, healthcare, legal, and corporate environments. Gain expertise in maintaining confidentiality, ensuring audit trails, and implementing secure disposal methods. Essential for administrative professionals, office managers, and those pursuing careers in information governance.

Course Content

Module 1: Foundations of Records Management

1.1 Why Records Matter in Zambian Workplaces (Preview)

1.2 Types of Records and Record Systems

1.3 Principles of Good Record Keeping

Module 1 Quiz: Foundations of Records Management

Module 2: Paper Filing Systems

2.1 Alphabetical, Numerical and Subject Filing

2.2 Chronological and Geographical Filing

2.3 File Movement Registers and Tracking

Module 2 Quiz: Paper Filing Systems

Module 3: Electronic Records Management

3.1 Organising Computer Files and Folders

3.2 Using Spreadsheets for Record Registers

3.3 Cloud Storage and Backup Basics

Module 3 Quiz: Electronic Records Management

Module 4: Retention, Confidentiality and Disaster Preparedness

4.1 Retention and Disposal Schedules

4.2 Confidentiality and the Data Protection Act

4.3 Disaster Preparedness and Business Continuity

Module 4 Quiz: Retention, Confidentiality and Disaster Preparedness

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ZMW 1,500.00

Instructor TBA

Duration 6 weeks

Students 2

Language English